Effective date: 15/09/2025

These Terms & Conditions (“Terms”) govern your access to and use of the Touch Valley website and purchase of products. By accessing or using our services you agree to be bound by these Terms.

1. Definitions

• “Site” or “Website”: touchvalley.com and related subdomains.
• “Products”: cosmetics, skincare, and related items sold on the Site.
• “User”, “you”, “customer”: any person using the Site or purchasing Products.

2. Eligibility

You must be at least 18 years old (or have parental consent) to purchase from this Site. By placing an order you represent that you meet this requirement.

3. Account Registration

You may create an account to manage orders. Keep credentials secure. You’re responsible for activity under your account.

4. Product Information & Availability

We make reasonable efforts to display accurate product information. Errors may occur; we reserve the right to correct pricing, descriptions, and availability. If a product is unavailable after order placement, we will notify you and offer alternatives or a refund.

5. Orders & Payment

• Orders are offers to purchase. Acceptance occurs when we confirm shipment (or otherwise notify you).
• Payment must be completed at checkout. We accept the payment methods displayed at checkout and use third-party payment processors for card transactions. Touch Valley does not store full card details.
• Prices include listed product prices; applicable taxes, duties, and shipping fees are added at checkout.

6. Shipping & Delivery

Shipping terms are in our Shipping & Payment Policy. Delivery dates are estimates and not guaranteed.

7. Returns, Refunds & Cancellations

Refer to our Refunds & Cancellation Policy for eligibility and procedures.

8. Intellectual Property

All site content — text, graphics, logos, images, product names, and code — is the property of Touch Valley (or its licensors). You may not copy, reproduce, or use our intellectual property without our prior written consent.

9. Prohibited Uses

You may not: use the Site for unlawful purposes; upload harmful content; interfere with site security; infringe others’ rights. We may terminate access for violations.

10. Disclaimers & Limitation of Liability

• Disclaimer: Products are provided “as is.” Touch Valley does not guarantee that products are suitable for every individual. Always read ingredient lists and perform a patch test.
• Limitation: To the maximum extent permitted by law, Touch Valley’s liability for direct damages arising out of or related to use of the Site or products is limited to the purchase price paid for the specific product(s). We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold Touch Valley harmless from claims arising from your breach of these Terms or violation of law.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Insert Governing Jurisdiction — e.g., State/Country]. Any dispute will be subject to the exclusive jurisdiction of the courts located in [Insert City/Region], unless otherwise required by law.

13. Changes to Terms

We may revise these Terms. Continued use after posting constitutes acceptance of updated Terms.

Contact: info.touchvalley@gmail.com